ROBERT A. ABAIR, CPIM
As Senior Partner, Bob has managed his own consulting firm for over 30 years. He
has guided large and small clients on ERP/MRP II, Lean/Agile Manufacturing,
Supply Chain Management, JIT, TQM, and major cost reduction initiatives.
Mr. Abair has extensive management experience in various manufacturing,
distribution, and service companies. Industry experience includes electronics,
defense, textiles, food processing, rubber, metals, heavy machinery,
distribution, printing, chemical processing, biotech, high-performance ceramics,
packaging, insurance, toys and games, medical, paper, and fiber optics.
He has a BSBA from Clark University. In addition, he is a graduate from the
Worcester Polytechnic Institute School of Industrial Management and the Emery
School of Computer Science. Also, Mr. Abair is a Certified Practitioner in the
field of Production and Inventory Management.
He has been a frequent speaker and educator on the local, national and
international level. His speaking experience includes: keynote speaker at
National Agility Conferences, National IBM Manufacturing Conference, the APICS
International Conferences, APICS Regional Seminars, Motorola University,
Six-Sigma Quality Symposium, International AME/Lean Conferences, as well as
frequent international speaking engagements. He is, also, a past Six-Sigma
instructor at Motorola University. Bob was proud to receive the APICS
International Award for "Best Advanced Skill Speaker".
He is known as an industry leader, in his field, working with companies from
entrepreneurial start-ups to Fortune 500 Companies such as IBM, Southworth,
Canberra, C-Cor, Millipore, Hadco, Norton, Saint Gobain, Friendly Ice Cream,
High Liner, Dupont, Malden Mills, GE, AT&T, Lucent, Raytheon, Titleist, Eastman
Kodak, Hasbro, Necco, Bemis, Gerber, Speedline, Lego, Teradyne, Savage Sports,
and Bayer Corporation.
Inventory Reduction in
a Troubled Economy – Double Session Workshop
ROBERT A. ABAIR, CPIM
This is a tough economy. Everyone knows that we have to reduce costs. Your
credit lines have been reduced or are non-existent. You have to free up cash,
and everyone knows that the “Inventory” is the first place to look. For example,
companies are to be commended for reducing inventory and accounts receivable.
But this process is fraught with danger. Lower inventory levels and stringent
credit policies may trigger further sales declines.
You must organize your inventory reduction program, so that it will enhance the
long-term economic health of your company. Do what you would do anyway, but do
it much faster. Use this short-term economic crisis to develop robust long-term
business processes. This presentation is designed to provide participants with
new practical tools and techniques for using Inventory reduction to force
improvement.
Attendees will learn the various definitions of Inventory drivers, and
time-tested, workable methods for identifying new approaches to improving your
business processes. “Yes, we are in a global crisis. But, this is a mental
recession as well as an economic one. Solving it, means getting all of your
people, and your supply chain, involved in the fundamental rebirth of your
company.
HOWARD FORMAN, CFPIM, CIRM, CSCP
Howard Forman is president of PIM Associates, Inc. Howard has over 30 years of
experience in the operational and supply chain
environments, specializing in ERP system
implementations, demand planning / forecasting, inventory reduction, supply
chain management, operation, lean and business process improvements.
Howard is an active member of the Northern New Jersey Chapter of APICS where he
is a Past President. He is a frequent speaker at various APICS dinner meeting,
seminars, workshops, and conferences. He previously earned his CFPIM, CIRM and
CSCP certification and is a qualified CPIM, CIRM, CSCP, Lean Enterprise Workshop
and Global Sourcing ser4ies instructor. He is a graduate of Fairleigh Dickinson
University with a MBA and BS in Business Management.
LEAN PERFORMANCE INDICATORS –
A ROAD MAP FOR SUPPLY CHAIN AND OPERATIONS SUCCESS
Howard Forman, CFPIM, CIRM, CSCP, QI
During the past twenty-four months companies have struggled to enhance their
supply chain by driving down inventory levels and controlling supply chain
costs. Companies have wrestled with the dilemma of balancing both customer
service and inventory while attempting to enhance profitability. This has proven
to be a very difficult task for most companies. The power of one less has proven
to be an effective tool to help manage and control inventory levels and supply
chain costs. Learn the basics of using the power of one less; how to identify
supply chain improvement opportunities; define an improvement work action plan;
and how to implement this program at your company.
THE POWER OF ONE LESS
During the past twenty-four months companies have struggled to enhance their
supply chain by driving down inventory levels and controlling supply chain
costs. Companies have wrestled with the dilemma of balancing both customer
service and inventory while attempting to enhance profitability. This has proven
to be a very difficult task for most companies.
The power of one less has proven to be an effective tool to help manage and
control inventory levels and supply chain costs. Learn the basics of using the
power of one less; how to identify supply chain improvement opportunities;
define an improvement work action plan; and how to implement this program at
your company.
CSCP TUTORIAL
• CSCP Test Taking Tips
• Review of 30+ key CSCP concepts, terms and calculations
• Review of any attendee questions
• CSCP practice questions review
The majority of time would be going over practice questions that I wrote. I
would be using my audience response system to test the knowledge of the
attendees. They would then be writing down areas of weakness in their body of
knowledge.
CHESTER H. FRAME, CPIM, CSCP
An educator, trainer, seminar presenter and
management consultant with experience in implementations and customer support
for customers around the world. Chet is the founder and head of Border Business
Consultants, a bilingual, international consulting and training firm focused on
improving efficiency in operations, supply chain management, and business
processes through Lean, Six Sigma, and Kaizen. Mr. Frame has more than
thirty-two years of hands on experience working in Operations Management and
Logistics Management, having worked with companies like Tyco, Thomson Consumer
Electronics, Philips, Cummins, Johnson & Johnson, General Electric, Johnson
Controls, Teleflex, Delphi, Lexmark, and Lear. Chet holds a Six Sigma
Administrative Green Belt.
Recently, BBC has expanded its market to include process improvement projects in
Eastern Europe and Western Asia with companies like Ideal Standard (the European
business unit of American Standard), Curtis Electronics, Epiq, Novartis, and
Hamilton Data Systems. They have been involved with process improvements with a
division of Dover in the U.S. and Canada. Helping people acquire the skills
necessary to understand continuous improvement and empowering them to make
changes has lead to many successful projects.
One of the APICS nationally recognized presenters and trainers; Chet trains the
trainers and led the TEAM Process in APICS. Chet started learning Materials
Management and SPC in the 1970’s while working for a U.S. automotive parts
manufacturer. He has used his SPC and Six Sigma skills to improve manufacturing
processes and administrative processes. He has applied the techniques to Supply
Chain Management with a very high level of success. Chet is certified as CPIM,
and CSCP, and he is an instructor for Train-the-Trainer and Learning Dynamics
for Instructors in English and Spanish. Chet is the Past President of the El
Paso/Juarez Chapter of APICS and is currently serving on the staff for APICS
Terra Grande District. He taught the first CPIM classes in Spanish.
KEYS TO
GLOBALIZATION: SIZE DOESN’T MATTER
CHESTER H. FRAME, CPIM, CSCP
Many companies have worked at Globalization. Some have succeeded and some have
failed. Most have not found what they wanted when they started the process. It
wasn’t size that determined their chances of success. Some Large businesses have
succeeded and some have failed. The same is true with smaller companies.
We will discuss what does affect the outcomes of Globalization moves by
companies. We will look at the motivations that start the process and the
factors that create more successful outcomes. If size doesn’t matter, what does?
Come and participate in the discussion of what we think and what we know about
gaining success through growing globally. We will help you see a path to serve
your global customers.
LEAN OFFICE SYSTEMS – A Double
Session Workshop
CHESTER H. FRAME, CPIM, CSCP
Many companies are investing time and money into making their manufacturing and
distribution systems leaner. They are looking at value improvements and cost
reductions, and they walk through the area with huge potential for improvement
and hardly notice it. The office procedures in most companies went through their
last major revision right after the first fax machines were installed and
photocopying equipment ended the need for routed copies.
This presentation looks at our office procedures for internal communication and
data sharing and our communications with supply chain partners. Many companies
use the Microsoft Office suite of programs, but how many have created templates
for memos and letters and e-mails that help the user with format? How many
companies have developed spreadsheet templates to support management reporting?
How far do you have to walk to talk to your peers?
Major Topics:
o Office layouts
o Team configurations and management
o Software changes that can save time and money
o Implementing change in your office areas
o 5S your desk
LESLIE AVIS GABRIELE
Leslie earned her MBA at Boston College. Her
recruiting career ranges from start-ups to Fortune 50's, from individual
contributors to presidents for a wide variety of industries and disciplines. In
1993 she founded Gabriele & Company a recruitment firm for Manufacturing and
Materials professionals.
At McInturff & Associates, she established the manufacturing practice. At
Fenwick Partners, Korn Ferry, she completed search engagements for top level
executives.
Leslie is a past Chair of the Boston chapter of the SME. She was a board member
of the ASQC, a steering committee member for the Manufacturing Roundtable and
the founder of the VP of Operations Group.
Personal Power and the
Art of Perception
LESLIE AVIS GABRIELE
What is the actual value of our message and what is the perceived value of the
messenger?
Unfortunately, many great ideas get suggested but do not produce great results.
Results require implementation and good implementation requires good team
acceptance.
A leadership attribute might be called Personal Power or another term is
charisma. Webster defines Power as the ability to do anything - physical,
mental, spiritual, legal; the capacity to produce an effect. Regardless of what
it is called, the amount of it we communicate is a very big factor for our
results. This presentation will examine these Personal Power factors.
This session examines some conscious and unconscious behaviors and how they can
influence the actions of others. It explains some reasons why people react in
the ways that they do. It also explains what you can do to alter the reactions
to better match your goals.
Through interactive participation, this presentation analyzes how we influence
the perceptions of others about who we are and how others elicit certain
behaviors from us. You will learn how to recognize the link between some
behaviors with their outcomes. You will be taught how to change these behavior
patterns if you want different results.
Managers will expand their understanding of the interrelationships between their
behavior and the employee’s contributions. Subordinates will deepen their
insight about how they are viewed by management and how specific perceptions are
formed. Most importantly, you will learn how to implement your new understanding
to create desired outcomes.
Come join us for this enlightening examination into the human side of our
business world. Use this new knowledge to empower yourself and others to improve
your results.
Managing
Employment Trends from EITHER side of the desk
LESLIE AVIS GABRIELE
What is happening in the local job market and how is it affecting you? How can
you use market trends to your advantage to recruit and attract talented
professionals? How can you maintain recruiting competitiveness in an ever
changing marketplace?
Effective career management requires knowing the answers to questions like: How
does this job market affect your ability to land the career opportunities you
want? How can you use market trends to your advantage? How can you maintain your
career competitiveness in an ever-changing marketplace? Through the analysis of
actual pertinent studies and the accumulation of 20 years of professional
experience, Leslie Gabriele will answer these questions for the local job
market.
The topics that will be reviewed are as follows:
the current manufacturing job market
the jobenconmic theory of supply and demand
hiring trends over the next year and there consequences
analyzing the most effective and ineffective ways to recruit
the most common mistakes in hiring and how to avoid them
interviewing myths and misconceptions
little known (or little used) recruiting techniques with high pay offs
managing conflicting goals to your advantage
DAVID LIDDELL
David Liddell, president and founder of SKYE
Business Solutions, is an insightful and trusted advisor to organizations
interested in improving their performance and results. Based on more than 20
years of experience in organizational and business development, he objectively
evaluates organizations and their employees to identify opportunities for
increased efficiencies and productivity. Recognizing that employees play a key
role in a company’s performance, David utilizes his analysis to create
customized employee training and development solutions designed to enhance
employee performance, leadership skills, team building, strategy planning and
organizational development.
He is widely respected for his skills as an expert problem solver, trainer,
speaker, facilitator and coach. As a certified 360 Solutions training partner
and Profiles International strategic business partner, he brings proven
expertise to his creation of customized employee development solutions
THE IMPORTANCE OF EMPLOYEE
ENGAGEMENT
DAVID LIDDELL
SKYE Business Solutions LLC
This workshop provides supervisors and managers with important skills to create
greater employee and team alignment for the achievement of the organization’s
objectives, goals, and success. An engaged employee is one who is motivated
beyond the normal duties of their job, is driven by the organization’s vision,
understands their value in the organization, and consistently demonstrates
behavior that supports the organization’s interests.
• Are your employee motivated beyond their normal job duties?
• Are your employees vested in the success of your company?
• Do your employees know and understand your company’s vision?
THE ABILITY TO HIRE THE RIGHT PEOPLE
IS ESSENTIAL TO THE BOTTOM LINE
Have you ever found the perfect candidate during an interview who turned out to
be the wrong person for the job, costing you money, time, resources, customers,
and possibly even growth within the organization? Imagine if you could ensure
the person sitting across from you in an interview would actually be one of your
top performing employees. The ability to hire the right people is extremely
important to the wealth and profitability of you and your organization.
High Payoff Hiring is intended for anyone involved in the hiring process. As a
hiring manager you need to have a hiring process that covers all the essential
steps, from creating a solid job description to making an offer. Through
interaction and skill practice you will assess your current hiring needs and
learn how to fill them with top performers.
What You Will Do
• Evaluate your current hiring skills and the costs associated with your past
hiring decisions.
• Identify your selection criteria for current positions you have available.
• Learn how to effectively create or update an existing job description.
• Gain a clear understanding of the interview process from screening resumes
through the four parts of the interview.
• Analyze the best questions to determine how the candidate will really perform
within your organization.
• Identify the most common hiring mistakes and how to avoid them.
• Learn how to effectively evaluate the candidates and make an offer.
• Set up systems for measuring your performance, setting goals and tracking
progress.
Having an effective interview process will save you time, money, frustration,
and resources and will help provide you with the tools you need to grow your
business. The company is only as strong as the weakest employee. Invest your
time and energy into finding the right people and you will achieve the results
you want through your greatest investment, your people.
DANIEL A. MARINO, CPIM
Dan is a Senior Partner of Marino Associates,
LLC; Mr. Marino has more than twenty-five years in materials and manufacturing
with experience in ERP, Lean/Agile Manufacturing process JIT, MRP II, Capacity
Planning, Supply Chain Management, and Global Procurement. Dan has experience
with SAP’s R3, Oracle, Microsoft Navision, and other state of the art ERP
systems. He has managed and completed many successful implementations of Lean
Manufacturing and Supply Chain Management. Dan has a degree in Business
Management and Industrial Engineering. He is a Certified Instructor for Boston
University in their Lean Certification program. Dan has managed the efforts of
three acquisitions, two in the US and one in Europe. His expertise in facility
layout and product flow, Kaizen Blitz, and Value Mapping, allowed for the
consolidation of plants and major improvements in material flow and logistics.
He is a frequent speaker and educator on the local, national and international
level.
Lean
Supply Chain Management - A Clear Path to Profit Improvement
Daniel A. Marino, CPIM
Senior Partner of Marino Associates, LLC
Being responsible for achieving your company’s goals and objectives you
continuously ask the question, “What is it going to take to get ahead and stay
ahead of your competition?” The answer to that question is, of course,
“Excellent Results in All Phases of Your Operation”. Most companies today are
faced with domestic and global competitive pressures to compete in a new world
economy. They are forced into strategies that continue to put downward pressure
on their prices which in turn puts equal pressure on their profits. Companies
must strive to uncover ways to reduce cost as a weapon against profit erosion.
One of the most aggressive approaches in achieving excellence in operations is
to develop and implement a superior Supply Chain Management Process. Companies
that have an unbalanced Supply Chain will see a negative impact to their overall
profitability. When the balance between the Supply Chain and customer demand is
inconsistent a company will incur costs above the standard cost for the product.
These extra costs are in the form of:
• Cost to expedite materials
• Cost of premium freight
• Cost of excessive inventory
• Cost of excessive set-up charges
• Cost to expedite customer orders
• Lost revenue
Daniel McCarthy
A veteran of several high technology
communications companies, progressing from Materials Management, Manufacturing
Systems software development, Product and Program Management He is currently
employed as Vice President of Operations for Laminated Plastics, a local
plastics distributor and fabricator located in Billerica. A graduate of
Merrimack College, our speaker enjoys continuous education and learning
experiences.
He has an extensive background in multi-cultural work settings, including moving
with his family for three years to Europe for his first expatriate assignment.
Getting Connected, Staying Connected
Our talk this morning focuses on staying
positive through our job transition. This is important to us because in the
competition for scarce jobs, we are more likely to land the final interview when
we convey a positive image to the hiring manager. Dan has an extensive
background in multi-cultural work settings, including moving with his family for
three years to Europe for his first expatriate assignment. Dan has had several
job transitions of his own, and he'll share his reflections on those times in
his life with us this morning.” A learning lesson to be sure.
Gary Pezzuti of Summit Group has spent the past 30+ years as a Placement
Professional serving most of the manufacturing sector and specializing in
"Contingency Search" and "Interim Professionals". He has observed evolutionary
changes in hiring procedures as well as the emergence of numerous "magical
marketing techniques". And while there are no magic pills, Gary has developed an
efficient method of teaching candidates more effective ‘real life’ presentation
techniques... satisfying the desires of the candidates as well as fulfilling the
requirements of the position and the expectations of the hiring authorities.
In addition, Gary has been a member of the Northern New Jersey Chapter of APICS
since 1981; presently serves as Treasurer for Central Jersey Chapter of APICS
and Secretary for West Jersey Chapter of APICS. He is Past President of the
Board of Unity Church of NYC, Treasurer of The Eric Butterworth Foundation and
Adjutant for the Military Order of the Purple Heart - Chapter 202.
BUILD THE RESUME TO FIT THE JOB
Hit the Bulls Eye… Every Time
GARY PEZZUTI
Our world has changed and the old ‘jobs’ no longer have simple and defined
responsibilities. Even practicing professionals find it extremely burdensome to
reduce to writing their expertise and accomplishments. It is even more difficult
presenting them in an annual performance review or applying for ‘Internal
Postings’ and / or a structured interview setting. The suggestion is make your
experience more easily presentable and portable – to be prepared for change
because regardless of how good you are in your present role, companies are sold
/ relocate, positions are eliminated and management changes their focus. As we
all have learned, change is inevitable – prepare for it. The age old process of
last century was to react after the event and then scramble to find another job
– not necessarily the best option. With a deeper understanding of your acquired
skills, your chances of being a ‘keeper’ greatly increase and your marketability
improves dramatically.
Introduction to Presentation:
The average response rate to resumes submitted is 1 to 4%.
No employer wants more than 20% of a candidate’s background.
The most qualified candidates rarely get hired… or even interviewed.
This session will provide you with the tools and instruction on how to identify
ALL of your marketable skills as well as identifying specifically what the
employer is seeking.
In the process you will come to know how much you really do know as well as how
versatile and transferable your experience is. With this deeper appreciation you
become more effective in your job search and more valuable to your employer as
well as to actually apply your APICS education.
This ‘Hands-On’ Session Will Include:
Defining and identifying specific DISCIPLINES in which you are capable of
contributing
Creating a complete inventory of your expertise
How to identify what the employer is REALLY seeking
Building a resume to customer specs
Numerous hand-outs to continue the process on your own time
What You Will Learn:
You clarify your roles and identify your involvement
You learn to focus / present in numerous DISCIPLINES… not JOBS
Writing assignments will enable you to better discuss / describe your expertise
verbally
You develop an effective ‘filing system’ and organize information into
appropriate disciplines
Who Should Attend
Anyone presently in the job market… or will ever seek a new position
Those who will sit for their annual review
Candidates applying to ‘Internal Postings’ or seeking promotions and / or
management positions
Managers / Staff who screen / qualify candidates or conduct interviews
Anyone involved in training / instruction / education
Managers performing employee reviews
Project Managers / Team Leaders
Students / Practioners seeking to chart a career path
Those preparing reports / presentations to top management
A JOB SEARCH DISCUSSION
An Open Question Format On: Resumes, Job Boards, Interviewing, Etc.
GARY PEZZUTI
Everyone you meet has their own ideas on how to find a new position.
Example: If you speak with 10 people about resumes you will have 13+ opinions.
Nothing falls 100%
Anticipated Topics:
Marketing Techniques Resume Formats Job Boards
30 Second Elevator Speech Asking Questions Answering Interview Questions
The 70+, 5 and <30 Equation After the Interview How to Handle the $$$ Thing
What You Will Learn:
This is not about you Catching fish does not mean eating fish
WII-FM vs. HCIH How to see the larger picture
Who Should Attend
Anyone presently in the job market… or will ever seek a new position
Those who will sit for their annual review
Candidates applying to ‘Internal Postings’ or seeking promotions and / or
management positions
Managers / Staff who screen / qualify candidates or conduct interviews
Anyone involved in training / instruction / education
Managers performing employee reviews
Students / Practioners seeking to chart a career path
Those preparing reports / presentations to top management
EDMUND W. SCHUSTER
Ed has held the appointment of Director,
Affiliates Program in Logistics at the MIT Center for Transportation and
Logistics and is currently working as Co-Director Administration and Research
Associate, the MIT Data Center. Prior to MIT, Ed worked in various corporate
management positions at Welch's and Oscar Mayer. His interests are the
application of models to logistical and planning problems experienced in
industry. He has a bachelor of science in food technology from The Ohio State
University and a master in public administration from Gannon University with an
emphasis in management science. Ed also attended the executive development
program for physical distribution managers at the University of Tennessee and
holds several professional certifications. In 2004 he won the E. Grosvenor
Plowman award given by the Council of supply Chain Management Professionals (CSCMP).
PASSIVE RFID SENSING
Edmund W. Schuster
MIT Auto-ID Lab
Based on new technologies under research and development at MIT Auto-ID Lab, it
is possible to use a passive RFID tag as an ultra low cost sensing device. The
approach requires nothing other than a tag and a reader. Initial testing
confirms that a RFID tag can sense various physical properties related to
agriculture and other industries. Research results have appeared in several
refereed conference proceedings published by the IEEE. In addition, other types
of sensing are under ongoing research. Pre-existing information technology from
GS1 relating to the Electronic Product Code (EPC), provides a scalable
infrastructure capable of capturing and managing sensor data.
The goal of this project is to engineer and test passive tags and infrastructure
for agricultural sensing with a focus on low equipment cost and new approaches
for data communication. The first two applications involve temperature and
insect sensing for fresh fruits and vegetables, both in the field and during
transport. A broad solution is sought that entails equipment, systems, and
methodology.
The comprehensive system put forth consists of four parts:
1. Fundamental passive tag RFID sensing and reader design research (equipment)
2. Mathematical models to optimize sensor placement in the field (modeling
methodology)
3. Information technology infrastructure to gather and process data (computing
systems)
4. Robotic systems for data acquisition and communication (computing systems and
equipment)
For each system component, MIT Auto-ID Lab has already completed extensive,
published research involving operational passive RFID tag sensors,
computer-based systems, commercial grade software to capture and manage data,
robotic equipment for automatically scanning RFID tags, and mathematical
modeling for determining the optimal location of sensors in the field. Mention
of some specifics in these areas follows in a later section.
Of important note, the preliminary design for each of the above four elements
includes dual principles of integration along with independence. Each element
can, if needed, integrate with technology outside the scope of this project. For
example, the mathematical methodology for determining optimal sensor placement
(item 2) is independent of the actual type of sensor in place (item 1). This
provides maximum flexibility and value for commercial application.
The proposed comprehensive RFID infrastructure has additional long-term
applications beyond sensing. These include a) inventory control from the field
though the supply chain including the data needed for planning, b) track and
trace for food safety, and c) cold chain temperature and biological monitoring.
These are important functions for the nursery industry, fresh fruit and
vegetable transportation, and precision agriculture for specialty crops.
DAVID SINCLAIR
VP
Client Services -SAKONNET CONSULTING GROUP
Before joining TransAnalysis/Sakonnet Consulting Group in 1999, Mr. Sinclair
worked as a traffic and logistics manager in the textile industry for thirteen
years with experience in retail distribution, compliance and international
shipping including NAFTA compliance. He has spoken at transportation trade
conferences and conducts seminars on Small Package Efficiencies, Less than
Truckload shipping, Rate Structure and Negotiation, Shipping and Receiving
Standards and Practices and many other Transportation and Logistics subjects. In
addition Mr. Sinclair has been quoted in Traffic World and Inbound Logistics
magazine.
He is also a member of the Transportation & Logistics Council and a lay member
of the Association of Transportation Law Professionals.
FREIGHT CLAIMS - HOW TO
PROTECT YOURSELF
DAVID SINCLAIR
Abstract forthcoming
STEVE TRAVIS
Director of Channel Development at uniPoint Software. Previous employment was
with Infor Global Solutions and Lilly Software. Extensive experience with ERP,
Financial Solutions and QMS.BS---Accounting, ASQ Worcester
A QUALITY AND
CONTINUOUS IMPROVEMENT DISCUSSION
Steve Travis, Travis Consulting and Unipoint
The Uni-Point System has addressed the quality element of business for many
years Steve will present how a Quality Management System can leverage your
existing ERP data so that it will help your company automate its journey towards
excellence. A Quality Management System will bridge a multitude of quality
standards and ensure you can maintain and measure the cost and frequency of
quality events. Lean Operations should also be a significant component of a QMS.
Steve will present how a Quality Management System can leverage your existing
ERP data so that it will help your company automate its journey towards
excellence. A Quality Management System will bridge a multitude of quality
standards and ensure you can maintain and measure the cost and frequency of
quality events. Lean Manufacturing should also be a significant component of a
QMS.
MICHAEL T. WALSH, CPIM, QI
Founder and President of the Quality Solutions
Group; a Business Education, Training and Workforce Development company
specializing in Lean Supply Chain Management, Quality Tools Training, Strategic
Quality Management, and Continuous Improvement Programs. QSG has dozens of
satisfied domestic clients in all industries, and has been successful in serving
the needs of international clients in Mexico, Canada, France, Italy and India.
Michael has 30 years of business experience incorporating senior management, and
as a consultant, and as a practitioner and as an educator. His operating and
management experience includes materials, purchasing, quality, inventory
control, logistics, production and security. Michael has been an APICS member
for nearly thirty years. Mike has been an APICS Qualified Instructor since 1996
and is a frequent speaker at chapter meetings, regional/ international
conferences and workshops. Michael currently serves APICS as the President of
New Bedford APICS Chapter # 1.
Mike is the Executive Director of Seminar 1 (www.Seminar1.org) – the premier and
longest running Supply Chain Educational Conference and Exposition for the
Northeast region.
Mike has also created the 2 Day Lean Certificate Workshop featured at Seminar 1
OVERCOMING FEARS OF PUBLIC
SPEAKING
MICHAEL T. WALSH, QI CPIM
Making presentations is the number-one fear for most people. If at all possible,
we avoid having to get up in front of an audience while we marvel at those who
are able to do so with apparent ease and skill. Your anxiety about presentations
is natural. It is the body’s way of dealing with the “fight or flight” reaction
in a threatening situation. When an apparent threat is noticed, the brain
triggers the release of adrenaline, which causes the heart rate and body
temperature to go up. Extra blood goes to the hands, legs, and brain getting
ready for action. This causes your hands and forehead to sweat, and also causes
the “butterflies” or nausea feeling in the stomach. Finally, preservation
instinct takes over and rational thinking slows down. In the case of standing up
in front of an audience, the perceived threat is imagined. What we are actually
anxious about is the thought of possible failure, or forgetting, or not being
perfect, or going “blank,” or being judged about our message, or showing some
weakness.
The comforting aspect of this is that these fears are fabrications in our minds
and there are ways we can control the situation to minimize, if not eliminate,
the possibility of these fears becoming realities. Keep in mind that you don’t
have to be brilliant or reach some lofty level of perfection to succeed. You
don’t have to (and probably won’t) please everyone. You probably can’t cover all
of what you know and want to convey. And your audience will not judge you as
critically, as you will judge yourself. Instead of critiquing you, they will be
paying attention to your message and its benefit for them. In fact, they want
you to succeed.
Our interactive discussion will explore some of the formal training and
presentation skills you could use in everyday situations. Practicing these
skills will help you manage your presentation fears. It is natural to feel
anxious about speaking in front of an audience, and that feeling may not ever go
away completely. However we will learn to overcome those fears sufficient enough
to become a productive and value adding speaker.
ROOT CAUSE ANALYSIS/CORRECTIVE ACTION
MICHAEL T. WALSH, CPIM, QI
Asking "Why?" may be a favorite technique of your three year old child in
driving you crazy, but it could teach you a valuable Six Sigma quality lesson.
The 5 Whys is a technique used in the Analyze phase of the Six Sigma DMAIC
methodology. It's a great Six Sigma tool that doesn't involve data segmentation,
hypothesis testing, regression or other advanced statistical tools, and in many
cases can be completed without a data collection plan.
For large global corporations and government agencies --- for mid-sized and
small organizations in all industries and fields, these principles are the ones
that will assure you of a successful deployment of root cause analysis for
operations improvement.
Whether they are implemented informally by a small local shop or formally by a
giant, world-wide corporation, these same principles will produce immediate and
sustaining effectiveness, avoid pit-falls and assure long term success of your
root cause analysis program.
That ancient truism about the first step being the most important step of any
journey holds true in root cause analysis. Nothing substitutes for taking the
first step, but make sure that the step is in the right direction and will lead
you to where you want to be.
This two part workshop will use a fun but real case study to illustrate a
problem environment. With sufficient attendees, we will role play, otherwise we
will plan to work through the case to discover root cause and then work to
prescribe corrective action appropriate as a project team.
RICHARD G. WEISSMAN, C.P.M.
Endicott College Assistant Professor Rich
Weissman is the Director of the Center for Leadership, Endicott’s management
development and executive education institute. He also teaches operations
management and technology courses for the School of Business and the Van Loan
School of Graduate and Professional Studies. In addition, Weissman is an
undergraduate senior internship supervisor and thesis advisor.
A practitioner turned educator, Weissman has more than twenty-five years of
experience in all facets of procurement and supply chain management. He has held
positions with large business units of Fortune 500 companies, medium sized
contract manufacturing companies, small venture backed Internet startup firms,
and third-party procurement, consulting, and strategic sourcing firms. Weissman
has been awarded lifetime status as a Certified Purchasing Manager (C.P.M.) by
the Institute for Supply Management.
Weissman holds an MS in Management from Lesley University and a BA in Economics
from Rutgers University. He is Vice Chair of the Board of Directors of the
American Red Cross of Northeast Massachusetts and serves on the Board of
Directors of the Creative Economy Association of the North Shore. He is past
president of the Beverly Chamber of Commerce. He is also past president of the
Purchasing Management Association of Boston and a 2003 recipient of the Harry J.
Graham Memorial Award, the highest honor bestowed by the Association. Weissman
is a regular contributor to Purchasing Magazine and other industry publications.
Collaborative Strategic
Sourcing
Balancing “e” and “we”
It seems like a logical solution: use new technologies to reduce the number of
suppliers, increase negotiating clout, automate transactions, and simplify
communication throughout the supply chain. But the tidal wave of cost pressures,
global sourcing requirements and a hardening business climate puts this process
simplification in a different light. Supply chain professionals can certainly
embrace e-business techniques to better manage supplier performance. Yet, truly
collaborative sourcing rests on the effective execution of sourcing fundamentals
that have existing since the beginning: mutual relationships, clear
expectations, and common goals. Online tools used for “strategic sourcing” do
not guarantee a successful sourcing program and can actually work against
collaborative sourcing.
This session will focus on business fundamentals as they apply to the powerful
concept of collaborative strategic sourcing. The emphasis is on the need to
maintain strategic sourcing initiatives by combining all the tools available to
the procurement professional while avoiding an over-reliance on e-commerce
applications and tools.
IS THERE A SILVER
LINING IN THE GREAT RECESSION?
Gordon Woodfall, CEO and Founder, Organization Performance Specialists
So many organizations have felt the implications of the Great Recession, whether
small or large. To align their shrinking revenue streams with costs, most
restructurings included the typical “downsizing” of direct labor and overhead.
In New England, much of the direct labor has already been shipped to low cost
regions, and the remaining infrastructures comprised of the indirect areas, so
often viewed as the “non-value” in the eyes of the customer.
Organizations that dealt with this restructuring and downsizing as a strategic
organization initiative, most likely thought through the implications of the
reduction of workforce, looked beyond the current critical issues, and leveraged
this as a Silver Lining in the cloud of darkness to re-position itself for the
long term. For those organizations that merely reacted as they were in the
“survival mode” most likely did not or has not looked at this as a strategic
initiative. The question: “Is it too late”?
This workshop will provide insight to the audience, as leaders of their
organization, the opportunity that still remains for their organization to find
their Silver Lining and to reposition itself as a leading competitor in their
market space.
VALUE-STREAM MAPPING
Michael Boskin, Business Solutions Consultant - EXEControl
This session will show you how to identify where to focus your lean techniques
for maximum effect. Value-stream maps are the blueprints for lean
transformations. They are paper-and-pencil representations of every process in
the material and information flow, along with key data. Value-stream mapping
differs significantly from tools such as process mapping or layout diagrams
because it includes information flow as well as material flow. Mapping is a
critical initial step in lean conversions because it shows you where you could
apply lean techniques, such as kaizen events, for maximum effect. The mapping
cycle of mapping current conditions then quickly drawing and implementing a
leaner future state improves the overall flow of value to the customer and
delivers the biggest benefits.
SHERYL BERCIER
Senior Consultant of MARINO ASSOCIATES, LLC, a
manufacturing consulting firm specializing in ERP/MRP II, Lean/Agile
Manufacturing, JIT, TQM, and related consulting and education. Prior to joining
Marino Associates, Ms. Bercier was Director of Materials with Gerber Technology,
Inc., Tolland, Connecticut.
Previous to Gerber, Ms. Bercier was Materials Manager with Gerber CAD Division.
Ms. Bercier has also held the position of Inventory Supervisor, Production
Control Manager, and Procurement Manager. Sheryl has more than twenty years
experience in materials and manufacturing with experience in ERP, Lean/Agile
Manufacturing process, Supply Chain Management, Forecasting and Sales and
Operations Planning. Sheryl’s expertise, in the areas of Inventory Control,
Vendor Managed Inventory, and Master Scheduling, has allowed her to implement
programs that have greatly reduced inventory; improved inventory turns and
reduced overall cost.
Sheryl has recently implemented both SAP’s R3 ERP system and Oracle’s ERP system
in global environments. Sheryl has successfully implemented the latest concepts
in Supply Chain Management and has lead numerous global outsourcing programs.
Sheryl has managed in a multi-plant environment in both the US and in Europe.
She conducted the financial review of inventory for three acquisitions and the
relocation and consolidation of inventories with no loss to production and
customer shipments. Sheryl managed and controlled inventory for seven European
warehouses, and warehouses in Australia, Hong Kong, and Mexico. A is a certified
practitioner in the field of production and inventory management and has been
active in APICS for over 18 years. She is also a member of the Purchasing
Management Association.
She has developed training and education courses in the areas of, ERP/MRP II,
Supply Chain, JIT, Inventory Control, Forecasting, and Master Production
Scheduling. Sheryl has lead inventory flow and warehouse design layouts,
utilizing the latest lean technologies in material handling, bar coding, and
material flow. Sheryl has developed Logistics programs concentrating on the
management and control of the shipping operations and freight cost.
Ms. Bercier has a BA from Assumption College. Sheryl has also completed
Post-graduate work in Business Administration/Management. Ms. Bercier has been a
speaker and educator, in the US and in Europe, on the topics of lean, Inventory
Control, Formal Systems Implementation, and Supply Chain Management
HELLO? HELLO? IS ANYONE THERE?
Sheryl Bercier, CPIM, Senior Partner, Marino Associates, LLC
Many companies who begin to embrace Customer Relationship Management often have
no one single strategy. They are pushed into CRM by a compelling Business
problem or by a series of customer relationship issues. This presentation will
discuss the CRM assessment process which is a detailed review of your current
organizations CRM readiness and outline the information required too make the
appropriate CRM change.
This presentation will discuss how to consolidate the many different customer
information data bases in your company both formal and informal into one central
customer knowledge data base. We will look at Implementation strategies and the
different approaches that a company can take when implementing CRM.
This is a very upbeat and interactive presentation come prepared to discuss CRM
issues that you may be having in your company and join in on the open discussion
on how these issues may be addressed.
YOU CAN’T BE LEAN WITH A
FAT MRO STOREROOM
Michael Weinberg, VP for Storeroom Solutions
The goal of Mike’s talk is to alert the audience as to the values that can be
released from Indirect—MRO Materials. The “take away” includes specific steps
that can be taken to achieve those values and necessary ingredients for success
Mike will cover these topics:
· A Definition of Indirect Materials
· The MRO Situation
· Where is the Value?...How will you know?
· Necessary Ingredients
· Provider Qualifications
· The Wish List
· Critical questions